Shipping Policy
We ship worldwide! And we offer free standard shipping on all orders over $50.
Order processing times
For in stock items, all orders will be shipping within 1-2 business days.
USA shipping
Delivery times provided at checkout are estimates provided by the carrier. The actual transit time may vary. Standard shipping is typically in transit for 6-12 business days, but there may be carrier delays during the holiday season.
Unfortunately once the package has shipped, we are unable to refund shipping fees as the payment has been made to the postal carrier. Shipping fees are nonrefundable and we are not responsible for lost or stolen packages.
UK and EU Shipping
For the UK and EU, we will use standard Shipping. Orders processed here will take 6-10 business days to arrive. Delivery details will be provided in your confirmation email.
Pre-ordering Policy
If you place an order with a pre-ordered item, your entire order will ship together once the pre-ordered item is available.
Return Policy
We want you to love every aspect of our products. If there is an issue with your order, please send a note within 14 days of delivery to support@thesguasha.com Please note that returns must be in original packaging and shipping is non-refundable. If a return label is requested, return shipping costs will be deducted from the refund amount.